Return and Exchange Policy

At Laurel & Stich, we strive to ensure that you love your purchase. Each product before packaging goes through a three step process. If you're not completely satisfied, we're here to help.

Order Cancellation: Once an order is placed, it cannot be cancelled.

Return and Exchange Policy:

- Returns or exchanges must be requested within the same day of delivery.

Return Eligibility Criteria:

- Every element of the product, including the inner stickers, box, and accompanying components, must be sent back in its original condition.
- Incomplete returns will not qualify for a refund and will be sent back to you.

Terms and Conditions:

The item must be unused unborn and returned in its original packaging with tags intact and all the stickers.

Reverse Shipment fee:

- A fee of Rs 500/- per item will be deducted as per our fair usage policy 

Return Process:

- Email us at laurelandstich@gmail.com with your order number, picture of the product and reason for return for our approval 
- Once your request is approved, we'll arrange a return pick-up or provide instructions for self-shipping.
- Our team will inspect the returned item to ensure it meets the return eligibility criteria.

Refund Process:

- For COD orders, please mail us your bank account details for a refund.
- For prepaid orders, refunds will be credited to your original payment method.

Timeline:

- Refunds will be processed within 10-12 business days of receiving the returned item.

Thank you for shopping with Laurel & Stich!

If you have any questions or concerns about our return and exchange policy, please don't hesitate to reach out to us. We're here to help.