Question 1

Do you ship across India?

Accepted Answer

Yes. Free shipping to all serviceable pin codes with no minimum order. No international shipping currently.

Question 2

What is the return and exchange policy?

Accepted Answer

Returns and exchanges must be raised on the day of delivery. Email us with your order number, a photo of the item, and your reason. We confirm eligibility and arrange pickup or guide you through self-shipping.

Question 3

What's the difference between a scarf and a scarlett?

Accepted Answer

Size and weight. Scarves are larger square-format pieces suited to shoulder draping, neck knotting and headscarf styling. Scarletts are narrower and lighter, closer to a twilly, better for hair accessories, wrist wraps and bag styling.

Question 4

Do your scarves work with women's ethnic wear?

Accepted Answer

Yes. The colour palettes and proportions work across kurtas, coord sets, sarees and fusion outfits as a shoulder drape, dupatta alternative, waist belt or headscarf.

Question 5

What is a scarf ring and do I need one?

Accepted Answer

A scarf ring holds your scarf in position and gives the knot more structure. It is not required, but it makes a visible difference to how the final look holds together across the day. Gold and silver tone options are available.

Question 6

Are your products quality checked?

Accepted Answer

Every piece goes through a three-step quality inspection before packaging. Nothing ships unless it clears that process.

Question 7

How do I track my order?

Accepted Answer

A tracking number is sent by email once your order ships.

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